ZTE Grand X V970 Hard Reset to Factory Settings

Also known as the ZTE Mimosa X, the ZTE Grand X V970 is a powerful smartphone equipped with a dual-core CPU. It was launched in July 2012, and it is highly appreciated for its impressive features that come at an affordable price. If owning this phone, you started to notice an increased number of errors, failures and hangs that disturb you, it might be the right time for a hard reset on the ZTE Grand X V970.

Whenever you copy files from the internet of a different device, there is a high risk of also getting a software virus. You might not notice right away, but this one will slowly start to affect the functionality of the phone. In order to make sure we get rid of this, the master restore procedure is going to erase all user data while refreshing the OS. This is the reason why we recommend making a backup before we get going.

ZTE-Grand-X-V970To familiarize yourselves a little more with this smartphone, you should know that it’s powered by Android’s Ice Cream Sandwich, and it can be upgraded for free to run on Jelly Bean. Having 4 GB of storage capacity, it has a 5 MP camera in the back and a VGA one in the front, both of them also recording 1080p videos. The Wi-Fi hotspot can help you reach up to 21 Mbps in terms of speed, and apps such as Picasa and Youtube are automatically included.


In order to avoid losing anything important, you can use the USB cable to connect the phone to any other device and copy the files. Alternatively, the micro SD card also comes in handy at this time, and storing all files on a store is another option. Once you’re done saving the documents, you can follow the indications below for one of the available solutions.

The first option you could go for uses the Main Menu to restore your phone to default settings, and it requires a functional device:

  1. Slide the Apps Menu open and select Settings.
  2. Choose Backup & Reset, and then go to Factory Data Reset.
  3. Click on Reset Phone and tap Erase Everything as a confirmation.

zte-mimoza-x-keysIf you were unable to use the first method because of having forgot the passcode or if you’re dealing with a frozen device, it is suggested to use the solution below:

  1. Turn the ZTE phone off, remove and reinsert the battery.
  2. Press and continue holding Volume Down and Power until it vibrates.
  3. When the Android logo pops up, release these two and press Volume Up and Power.
  4. After a maximum of 30 seconds, the phone will automatically begin to reboot.