ZTE Grand S II was announced in December 2014 and the phone was available for sale from the moment it was announced. It features a 5.5 inches IPS LCD capacitive touchscreen with more than 16 million colors. The resolution of the display is 1080 x 1920(~ 401 pixel density). The processor of the smartphone is a Quad-core 2.2 GHz Krait 400; Qualcomm MSM8674-1 Snapdragon 800 while the graphic processor is Adreno 330. The phone has internal memory of 16 GB and 2 GB of RAM. The smartphone comes with Android OS, v4.2 (Jelly Bean).
However, when you notice that your phone is performing at an undesirable rate, then all you have to do hard reset the device back to factory default settings. This hard reset procedure offers you the chance to keep all your desired contents of the SD card, so only elements that are stored on the internal memory will be affected. Before commencing, you should make sure that the device has sufficient battery (above 60 per cent) and backup everything important. You can do this on a hard drive or any other external accessory.
Keep in mind that, much like in the case of a reset through the settings menu, you will lose all personal data stored on the internal memory.
There are two ways to restore the phone to its original state. The first one, also known as soft resetting your smartphone is a method very much alike to a hard drive format on a conventional computer. Whilst everything important is deleted, the smartphone will be brought back to a working state in an instant. You need to keep in mind that a backup is recommended before beginning this process. Here is the first method to bring back your device to a functional state and get it up and running without problems:
- From the main screen you have to select Settings
- You will have to select Privacy.
- You have to touch the Factory data reset.
- Select Reset Phone (remember that you will lose any personal data on your phone)
- Select Erase everything.
- Your phone will restart and it will start up with the factory settings.
The second method uses the hardware buttons and works when the phone is unresponsive and you can`t access the menu of the device. Make sure you have the battery charged because if the phone turns off unexpectedly during the process, your device may be affected. Now you can try the following steps:
- Turn off your device.
- Press and hold the Volume UP and the Power button.
- Your phone will reboot in Recovery mode. Use the Volume buttons to navigate in the menu and the Power button to select an option.
- Using the Volume buttons navigate to the Wipe data/Factory reset option and select it using the power button.
- Your phone will reboot with the factory settings