Sony Xperia C4 was announced in May 2015 and the phone was available for sale starting with June 2015. It features a 5.5 inches captive touchscreen with more than 16 million colours. As any smartphone, this phone works nice and smooth when you buy it but after a period of time, it starts to crash and freeze when you open some applications. For this reason, it is recommended to perform a master reset.
The resolution of the phone’s display is 1080 x 1920 (~ 401 ppi pixel density). The processor of the smartphone is an Octa-core 1.7 GHz Cortex-A53, Mediatek MT6752, while the graphic processor is Mali-T760MP2. The phone has an internal memory of 16 GB and 2 GB of RAM. The operating system is Android OS, 5.0(Lollipop). Nevertheless, despite all these great features, the device can start working very slowly after a while, thus requiring a hard reset procedure.
You might think that this is a difficult process and you have to go to a GSM Service and pay a huge amount of money for a hard resetting your phone, but you are able to do it by yourself if you follow a few steps. It is important to mention is the fact that if you decide to perform a hard reset on you Sony Xperia C4 you will lose any personal data on the phone, including your accounts, your passwords, your pictures, your music and you contacts. The reason why it is strongly recommended to perform a backup on your phone before you start the hard reset process.
Resetting the Sony Xperia C4
There are two known methods to perform a hard reset. The first one is considered to be the easy one:
- From the Main Screen, go to the Settings menu
- From the Settings menu, select the Backup & Reset Option.
- Select the Factory data reset button.
- Choose the Reset Phone option.
- Select Erase Everything button (remember that you will lose every personal data)
- Select OK and wait for your phone to turn off and start up with the Factory settings.
For the second method, you will need to download the flashtool from the Sony website.
- Access the following website: http://developer.sonymobile.com/services/flash-tool/
- You have to be sure that you have installed the drivers for your USB data cable.
- Turn off your phone.
- Press the Volume Down button and connect the USB cable.
- Follow the instruction on your screen and your phone will reboot with the factory settings.