Samsung Galaxy Note 4 was announced in September 2014 and the phone was available for sale from October the same year. It is important to note that this device comes with a plethora of nice features, including optical image stabilization, geo-tagging, touch focus, panorama, HDR, face/smile detection, autofocus, LED flash and so on. It features a 5.7 inches captive touchscreen with more than 16 million colors. The resolution of the display is 1440 x 2560(~ 515 pixel density). Overall, it might sound like the perfect smartphone, yet, the truth is that, like any other phone, the Note 4 can start irritating the user by getting stuck in some applications and not responding to commands. However, this should not worry you, as, with an ingenious process called a hard reset, you can fix these software related problems as easy as one, two, three.
The processor of the smartphone is a Quad-core 2.7 GHz Krait 450 (SM-N910S) or aQuad-core 1.3 GHz Cortex-A53 & Quad-core 1.9 GHz Cortex-A57 (SM-N910C); Qualcomm Snapdragon 805 (SM-N910S) or Exynos 5433 (SM-N910C) while the graphic processor is Adreno 420 (SM-N910S) or Mali-T760 (SM-N910C). The phone has internal memory of 32 GB or even 64 GB and 3 GB of RAM. The operating system is Android OS, v4.4.4 (KitKat), v5.0.1 (Lollipop), upgradable to v5.1.1 (Lollipop).
As any smartphone, this phone works nice and smooth when you buy it but after a period of time, it starts to crash and freeze when you open some applications. Whenever you notice your device working slower than normal, you ought to try a software refresh. Why? The reason is due to the fact that this process can help you get rid of infections, software errors or simply delete any important data before a resell. Being very similar to a hard drive format on a conventional computer, a soft reset deletes everything and brings back the phone to a working state in a few minutes.
Here are the two known methods to perform a hard reset (by making use of the internal phone settings and external buttons)
- From the main screen, select ‘Settings’.
- Touch on ‘User and Backup’ icon, then the Factory data reset.
- Select ‘Reset device’ (remember that you will lose any personal data on your phone)
- Choose ‘Ok’ and the process will begin. Your phone will reboot with the factory settings.
- Your phone will restart and it will start up with the factory settings.
Here are the steps that you need to take in order to perform the second method:
- Turn off your device.
- Press and hold the Volume Up key, the Home button and the Power key.
- Your phone will reboot in Recovery mode. Use the Volume buttons to navigate in the menu and the Power button to select an option.
- Using the Volume buttons, navigate to the ‘Wipe data/factory’ reset option and select it using the Power key.
- The process will end with the message ‘Data Wipe Complete’.
- Your phone will reboot with the factory settings.