Samsung Galaxy J5 was announced in June 2015 and the phone was available for sale immediately after that. It features a 5.5-inch TFT display with more than 16 million colors, Bluetooth v4.1, Wi-Fi, NFC and also comes with 8GB internal storage space, 5MP front camera and 13MP rear autofocus camera. The phone runs on an Android OS, v5.1.1 (Lollipop) operating system and is backed by a Quad-core 1.2 GHz Cortex-A53; Qualcomm MSM8916 Snapdragon 410, while the graphic processor is Adreno 306. As any smartphone, this phone works nice and smooth when you buy it but after a period of time, it starts to crash and freeze when you open some applications. For this reason it is recommended to perform an ingenious process called a master restore.
You might think that this process is difficult and you have to go to a GSM store and pay a fortune for a hard resetting your phone, but you are able to do it by yourself if you follow a few steps. What is important to mention is the fact that if you decide to perform a hard reset on you Samsung Galaxy J5 you will lose any personal data on the phone, including your accounts, your passwords, your pictures, your music and your contacts. This is the reason why it is strongly recommended to perform a backup on your phone before you start the hard reset process.
There are two methods to perform a hard reset. Here is the first one (using the phone Settings while the device is turned On)
- Go to the main screen and select Settings.
- Touch on the ‘User and Backup’ icon, then click the ‘Factory data reset’ option.
- Select ‘Reset device’ (remember that you will lose any personal data on your phone)
- Choose ‘Ok’ and the process will begin. Your phone will reboot with the factory settings.
Here is the second method (using the device’s external keys, whilst the device is turned Off- make sure it has enough battery- almost 60%)
- Turn off your phone.
- Press and hold the Volume Up button, the Home key and the Power bar.
- Your phone will reboot in Recovery mode. Use the Volume buttons to navigate in the menu and the Power button to select an option.
- Using the Volume keys, make sure to navigate to the ‘Wipe data/factory reset’ option and select it using the power button.
- The process will end with the message Data Wipe Complete
- Your phone will reboot with the factory settings.