Samsung Galaxy J2 was announced in September 2015 and the phone was available for sale from that moment. Users highly appreciate its 4.7 inches captive touchscreen with more than 16 million colors, its 8 GB memory (and 1 GB of RAM) The resolution of the display is 540 x 960 (~ 234 ppi pixel density). The processor of the smartphone is a Quad-core 1.3 GHz Cortex-A7; Exynos 3475 while the graphic processor is Mali – T720. The phone has internal memory of 8 GB and 1 GB of RAM. The operating system is Android OS, v5.1.1 (Lollipop). As any smartphone, this phone works nice and smooth when you buy it but after a period of time, it starts to crash and freeze when you open some applications. For this reason it is recommended to perform a hard reset to the factory settings of the phone.
Hard resetting your device is not at all complicated. You might think that this process is difficult and you have to go to a GSM store and pay a fortune for a hard resetting your phone, but you are able to do it all by yourself if you follow a few steps. When making the decision to get your device back to its initial settings, you should consider the following: any personal data on the phone will be lost, including your accounts, your passwords, your pictures, your music and your contacts. This is the reason why it is strongly recommended to perform a backup on your phone before you start the master reset process.
There are two known methods to perform a hard reset. Here is what the first method consists of:
- Go to the main screen and select Settings.
- Touch on the ‘User and Backup’ icon, then click the ‘Factory data reset’ option.
- Select ‘Reset device’ (remember that you will lose any personal data on your phone)
- Choose ‘Ok’ and the process will begin. Your phone will reboot with the factory settings.
Your phone will restart and it will start up with the factory settings.
Here is the alternative method (using the device’s external keys)
- Turn off your phone.
- Press and hold the Volume Up button, the Home key and the Power bar.
- Your phone will reboot in Recovery mode. Use the Volume buttons to navigate in the menu and the Power button to select an option.
- Using the Volume keys, make sure to navigate to the ‘Wipe data/factory reset’ option and select it using the power button.
- The process will end with the message Data Wipe Complete
- Your phone will reboot with the factory settings.