Samsung Galaxy A8

Samsung Galaxy A8 is a futuristic looking device released in August 2015. Featuring a 5.7 inches capacitive touchscreen (with more than 16 million colors and a ppi pixel density of almost 386), this smartphone seems to work at an optimal level and also be affordable for any wallet. The bad thing is that, after a while, it can show signs of unresponsiveness (just like any other modern device). If you are interested in getting rid of any software related problems and bring your smartphone back to a working state in mere minutes, then all you may have to do is to follow the steps presented at the end of this guide.

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The processor of the smartphone is Quad-core 1.8 GHz Cortex-A53 & quad-core 1.3 GHz Cortex-A53; Qualcomm MSM8939 Snapdragon 615, while the graphic processor is Adreno 405. The phone has internal memory of 32 GB and 2 GB of RAM. The operating system is Android OS, v5.1 (Lollipop). As stated above, this phone works nice and smooth when you buy it, but, after a period of time, it starts to crash and freeze when you open some applications. If you’ve experienced these problems, then this means that is not the phone itself that is getting old from a hardware point of view, but it’s a virus that attacked it. In such cases, it is recommended to do a master restore. This will also remove all user data including contacts and messages.

Here is the first method for performing a hard reset:

  1. From the main screen, you have to select Settings.
  2. From the Settings menu, you will have to choose the ‘Back up & Reset’ icon.
  3. Click on ‘Factory data reset’.
  4. Choose Ok and wait for the device to reboot.

Here is the alternative method for bringing your phone back to its initial settings.

  1. Turn off your device.
  2. Press and hold the Volume Up key, the Home button and the Power button.
  3. Your phone will reboot in Recovery mode. Use the Volume buttons to navigate in the menu and the Power button to select an option.
  4. Using the Volume button, navigate to the ‘Wipe data/factory reset’ option and select it using the Power key.
  5. The process will end with the message ‘Data Wipe Complete’.
  6. Wait for your phone to reboot.