The Palm Pre 2 is a handy little phone, intelligently designed and released in late 2010. If you own one of these phones, it’s possible that as time wears on you will begin to experience some unwanted software errors, hanging programs and unresponsive performance. When this happens and no other solution has proven effective, you could benefit by performing a hard reset on the phone.This procedure will erase all of your personal data and bring your Palm Pre 2 back to its factory state.
It’s not hard to reset your phone to factory settings, but you must be sure to have a back up of all your personal data ready, preferably saved on your computer’s hard drive.
The Palm Pre’s most attractive feature is the combination of a touch screen smartphone with a small but fully functional QWERTY keyboard. This makes it a prime choice for anyone doing a great deal of messaging. This is especially true for those who don’t feel comfortable or natural when trying to type using the various on-screen keyboards offered by other touch screen smartphone manufacturers. The Palm Pre was built with this in mind, and does well at bridging the gap between older blackberry-style QWERTY phones and the more common full-frontal touch screen phones released today.
How to Hard Reset the Palm Pre 2
There are two ways to perform a hard reset on this phone. The first one we will explore is done quickly and easily using the home screen navigation menu. If you have your backup ready to go and you’d like to reset your phone’s internals to their factory settings, it can be done like so:
- From the home screen, select the Launcher icon.
- Swipe horizontally to locate the System screen and select Device Info.
- At the bottom of the screen, tap on Reset Options and then on Full Erase.
- Read the warning bit about your personal data being erased forever (you did make a backup, right?) and then hit OK.
If your Palm Pre 2 has encountered serious enough problems to make navigating the home screen menu impossible, there is another hard-wired method to reset the phone. This method is not recommended unless you have no other choice, because there will be no warning before the phone resets itself. This is only to be done when the phone is completely unresponsive:
- Press and hold the Option, Sym, and Power Button down all at the same time.
- That’s pretty much it. You’re done! Told you there would be no warning.
Once this is done, you can restore your personal data back into the phone, and in many cases this will resolve whatever software errors were causing the problems you had before. This can be done as often as you feel is necessary, and can even be useful if you should choose to sell your phone, so as to prevent its new owner from finding out where all your friends live.