Samsung Nexus S Hard Reset Guide (i9020 and i9023)

The Samsung Nexus S series, also known as the Google Nexus S, begins with the i9020 released in December 2010 and represents an affordable smartphone option for anyone who wants full-featured functionality without having to pay top dollar. Having gained a couple years of age since their release, it’s common to experience long loading times, technical glitches and other software errors that accumulate normally through daily use.

If these problems grow and begin to seriously affect your user experience, you can prolong the life of your Samsung Nexus S by performing a hard reset, effectively restoring the phone to its factory settings as if you had just bought it.

While the i9020 and i9023 versions  share the same design, operating system and functionality respective to one another, the major difference between them is in the sales regions of the specific phone. Namely, the i9023 was released in India several months after the i9020 and features a different touch screen. Both of these phones share two software reset procedures that will erase all of your personal data from the phone, restoring the operating system to its factory state.

How to Hard Reset the Nexus S

nexus s


It’s very important to have a backup of your contacts, applications, and other personal information ready before you start this procedure. Any data that is not backed up, either through Google’s servers or on an external hard drive, will be lost forever. If you haven’t made a full backup lately, go ahead and do it now. We’ll wait.

Ready? Perfect. The first method of restoring the phone to factory settings that we’ll explore here is the simplest. This uses menu options directly accessible from within the settings of the phone while it’s functional:

  1. Tap Settings.
  2. Now go to Privacy and choose Factory Data Reset
  3. Select Reset Phone and let Android take care of the rest.

When the phone it’s unresponsive

If this sounds too easy, it probably is. There are cases when the phone will either not respond to the menu commands or produce an error when tasked with the factory reset. This usually means that the phone’s operating system files have become corrupted and cannot complete the procedure without being reinstalled. Fortunately, this can be done without having to use those corrupt files:

  1. Turn off the Samsung Nexus S.
  2. Press both the Volume Up & Power buttons.
  3. When you see the Android & exclamation mark appear on screen, hold the Power button then press the Volume Up key.
  4. You’re in Recovery Mode, use the Volume Down button to navigate to the 3rd line (Recovery) and press the Power button to enter.
  5. Follow the on-screen instructions, using the Power button as your enter key.

This method will erase all your personal data from the phone and reinstall the operating system without requiring access to the possibly corrupted files, allowing you to begin using your phone again immediately after the reset finishes and the phone turns back on. From here, you can restore your data from that backup you made earlier and enjoy your like-new Samsung Nexus S smartphone.

  • Ibrahim S. I. Nawwas

    hello how can i reformat my Samsung Galaxy Nexus i9250 please tell me it is too slow & always giving me a msg when i want to use any app. like whatsapp ( it is not responding ) how can i fix it please help me >>> thanx

  • khang

    How can i reset my docomo sh13c i forgot my pattern password

  • my phone no recovery