Hard Reset the Motorola RAZR MAXX to Factory Data Settings

The MAXX phone is another model that’s part of the Motorola RAZR series launched in 2012. Equipped with a water and splash-resistant screen, as well as a strong shell that make it a powerful smartphone, this one has quite a few interesting features to offer. But as it sometimes happens to other devices, too, the Motorola RAZR MAXX can also require a hard reset after a long time of using it.

If you’ve experienced an unresponsive phone with slow performance, frozen screens, errors and similar issues, the problem might be coming from the software. This means that is not the phone itself that is getting old from a hardware point of view, but it’s a virus that attacked it. In such cases, it is recommended to do a master restore in order to bring the phone to its initial settings and OS. This will also remove all user data including contacts and messages.

In regards to the cellphone itself, those of you who are not familiar with it should know that it comes with a 4.3 inches display. The latter is a super AMOLED touchscreen protected thanks to Gorilla Glass. Running on Gingerbread when you buy it, this Motorola device lets its users install newer versions of the Android operating system, like version 4.0, also known as Ice Cream Sandwich. The dual-core 1.2 GHz processor, together with the PowerVR GPU make the phone run at its maximum capacity.


Coming with as much as 16GB of free storage space, the Motorola RAZR also allows you to save data on a micro SD card. This one could be useful when doing the backup before a factory restore, as it stores 32GB maximum. The BT v4.0, Wi-Fi hotspot, 8MP primary camera, as well as the 1.3MP frontal one are just a few other characteristics to look at when analyzing how awesome this phone is.


As the name of the phone suggests it, you can enjoy the maximal user experience and take advantage of its features at the MAXX, but only if you take good care of the device. This includes deleting some of the unnecessary data from the internal memory when possible, making sure that you always charge it up to 100% and never remove the USB cable before this is done. Also, we recommend not recharging the RAZR MAXX before its battery reaches 0%.

These are just basic stuff that one can do to keep everything running smoothly, but paying attention to what you download from the web is also key. Transferring files from other devices, together with web downloads are the main source of viruses, which is why we suggest being extra-careful. In case you think that your phone is already in danger, you can do the following:

  1. Go to the Home Screen and tap Apps.
  2. Scroll down to Settings and select Privacy.
  3. Choose Factory Data Reset and check Erase Internal Storage.
  4. Press Reset Phone and tap Erase everything.

Allow a maximum of 10 mins for the procedure to be fully completed, as well as the reboot done. When this will happen, the phone is going to restart, so you can now use the backup to restore all files. The apps will have to be reinstalled, as they cannot be transferred from the old version of the OS.

If you’re looking for an alternative to the method above, you can also try this:

  1. Press Volume Down & Up and Power to force the reset.
  2. Release keys when the logo appears and wait for a minute.
  3. Press Volume Down, and then tap Volume Up.
  4. Wait for the Android logo, and then push both Volume buttons.
  5. Select Wipe Data with Volume keys and press Power.
  6. Similarly, choose Yes and tap Erase all.