Motorola RAZR HD XT925 Hard Reset to Factory Default

This Motorola smartphone is part of the series of RAZR devices that were released around 2012. The same as its brothers and sisters, this one also comes with a large, 4.7 inches super AMOLED display that is one of its strongest features. If you own this model and want to erase all its files or get rid of a virus, you can do a hard reset on the Motorola RAZR HD XT925 by reading the second part of this article.

This procedure is useful when you lost the PIN code, can’t get a hold of your data because of that, want to erase everything at once or are planning to sell the phone to someone else. While reinstalling the operating system, the reset will also solve all software issues causes by viruses, as it restores settings to the original ones and removes everything from the internal memory.

Before you follow our instructions, you can use Google Cloud or a device of your choice in order to back up some of your files. Another good option is to use the micro SD card that stores up to 32 GB – this one is definitely going to be good enough, as the total space on the phone itself doesn’t go over 16 GB. While its original OS is version 4.0.4 of Android, the RAZR HD can be upgraded to v4.1 and a new upgrade to version 4.4.2 – Kit Kat – is planned to be available soon.


Using a dual-core 1.5 GHz as its processor, as well as Qualcomm Snapdragon S4 as its chipset, the device has two fairly impressive cameras. Its main one being an 8 MP camera with autofocus and LED flash, the frontal 1.3 MP one is not bad either, as it can take very good selfies. Coming with GPS and BT version 4.0, the RAZR HD XT925 also has a strong Wi-Fi 802 that reaches between 50 and 100 Mbps download speeds.


Many phones from Motorola can be reset by using a variety of options. Thankfully enough, this one also comes with a removable battery, which means that you can try the soft version first by removing this one from its slot. You should first press Power for a few seconds in order to force the device to shut down. When the battery is out, you can wait for a minute before placing it back into the slot and powering the phone on.

Removing some of the files that you don’t need anymore and uninstalling apps that you ain’t using can also be very useful in solving your device’s problems. If this doesn’t seem to improve the issue, you might have been attacked by a virus that can only be killed by doing this:

  1. Make a backup and charge the phone.
  2. While this one is on, go to the Main Menu.
  3. Tap Settings and go to the Privacy folder.
  4. Select Factory Reset and tap Reset Phone.

By turning the phone off and following the indications in the video above, though, you can also initiate a hard reset quite easily. Before doing that, you should confirm that your backup is up-to-date and the phone is charged. Remove all cables when you’re ready and take the SIM card out, too.

The steps for this factory reset procedure are:

  1. Hold Volume Up and Down together, and then press Power at the same time.
  2. Wait for the logo to appear, and then release keys while waiting for the menu.
  3. Use Volume Down to scroll and select Recovery, then press Power.
  4. Press both Volume keys together and wait for the Recovery Menu.
  5. Use Volume to select Wipe Data and Power to confirm it.
  6. Select Yes in the same way and wait for the complete wipe.
  7. When this is done, press Power to choose the Reboot Now option.