Motorola RAZR D3 XT919 Hard Reset to Master Factory

Whether you have the XT919 with one SIM card only or the XT920 with dual-SIM capabilities, the features offered by these phones are fairly similar. This article will show you how to hard reset a Motorola RAZR D3 XT919, but the same instructions are also valid in the case of its brother-phone. Please make sure that you save all your important documents into a backup and only after this is done proceed with the necessary steps.

The master reset procedure is the best-known way to restore all settings to default and reinstall the factory version of the operating system. It is also a very good and quick way to get a functional phone once again in case you’re experiencing various errors, blue screen, crashes, failing applications, shutdowns, unexpected restarts and other typical software problems.

This Motorola model comes with 4 inches display with multitouch that is protected by Corning Gorilla Glass. Powered by Android’s version 4.1 OS – the reknown Jelly Bean one – this is a strong smartphone equipped with a dual-core 1.2 GHz CPU. Apart from that, it also comes with a Mediatek MT6577T chipset and a PowerVR SGX531u GPU.


If you’re one who likes taking pictures, this phone might help you take pretty professional ones. Coming with two cameras – one on each side, and the first one being an 8MP one, this is also the kind of phone to use for recording 720p videos. Still within the entertainment section, you can listen to the radio, take advantage of fast internet and transfer files using the BT version 4.0 on the RAZR D3.


This specific model from Motorola, as well as most other RAZR models from the same mobile company, are fairly easy to reset. You will need to make sure that you’re using the right procedure, though, and copying the steps from another smartphone is certainly not indicated. Before you proceed, please make some space on the memory of the phone, uninstall apps you don’t use and make a backup.

In many cases, problems like unexpected shut-downs, errors and lags can also be determined by a RAM that’s too packed. You should also make sure that the phone is charged up to 100%, and please avoid recharging it before it’s completely empty. This can help you avoid lots of issues and save you the time of doing a full reset.

If these steps didn’t work for you, please do as follows:

  1. Go to the Menu and open Settings.
  2. Select Privacy and click Factory Reset.
  3. Press Reset phone, and then tap Erase All.
  4. Confirm your option, and the phone will reboot.

This is the easiest way to do the reset, but it can sometimes fail to work if the phone crashes way too often. If you can’t get the keyboard to respond, either, this can also be quite a big problem. In such cases, please use the solutions below:

  1. motorola-razr-d3 resetCharge the phone and turn it off.
  2. Press Volume Down, and then hold Power.
  3. Holding both buttons, wait for two options to appear.
  4. Press Volume Down to highlight Recovery and Volume Up to choose it.
  5. Wait for the Android logo to appear, and then hold Volume Up & Down.
  6. When the reset menu is on the screen, please release the two keys.
  7. Use Volume Down to scroll to Wipe Data and Power to select it.
  8. Choose Yes with the same buttons, and then press Power when the wipe is over.

By the end of this, your phone should have had all its data wiped out. When you press the Power button for the last time, you confirm that you want to reboot the phone now. This means that once the wipe is complete, it will need to restart, so that it becomes usable. Please make sure you restore the files from your backup and reinstall all the app you need.