How to Hard Reset the Motorola Photon 4G MB855 (Restore Software)

The Motorola Photon 4G MB855 is a very interesting device, being one of the firsts to support Exchange ActiveSync (EAS) security policies and on-device encryption, on an Android phone. Released in in August 2011, this PC-featured-filled phone has a large 4.3 inch screen, but does not support the LTE 4G spectrum, even if its name may suggest so.

Those who still own this wonderful piece of craftsmanship might notice that in time, the device had begun to function more slowly. For instance, some applications fail to start properly or do so with great delays, the Android itself became glitchy or even in some cases, unresponsive. In that fashion, we strongly suggest performing a hard reset on the Motorola Photon 4G, to restore the software back to its original settings.

The Motorola Photon 4G MB855 features a TFT capacitive touchscreen, with 16 GB internal storage and a 8 MP primary camera, with autofocus, dual-Led flash, face detection, image stabilization and geo-tagging. Also, it runs has a dual-core Nvidia Tegra 2 AP20H GPU and a Cortex-A9 processor clocked at 1 GHz .


Restore the Motorola Photon 4G MB855

Unfortunately, by restoring the phone to its original state, you remove all the applications that are installed and everything that was imported. Is necessary to save all your data on an external device, avoiding the risk to completely lose all data that is stored on the internal storage. This excludes information stored on the SD card, such as contacts, pictures, text messages, videos or even applications.

You can try to restore the Motorola Photon 4G MB855 like this:

  1. Enter into your phone settings by pressing the Menu button.
  2. Choose Settings and then select Privacy.
  3. Now select Factory Data Reset and then choose Erase Internal Storage.
  4. Lastly, select Reset Phone.

Motorola Photon 4G MB855For those that are unable to use the Android system, mainly because the phone refuses to boot normally, you can try to restore the MB855 using the recovery menu. Here’s how it’s done:

  1. Turn off your phone and then press and hold the Volume Down Button.
  2. While holding the Volume Down button pressed, tap on the Power Button and the Fastboot menu of the Android system should appear on the screen. This is the point where you should release all buttons.
  3. Use the Volume Down key to navigate through options and when you see “Android Recovery”, chose it by pressing the Volume Up button.
  4. Once the triangle sign appears, press both the Volume Up and Down keys, at the same time.
  5. In the newly appeared menu, navigate using the Volume buttons to Wipe Data / Factory Reset, and select this option by pressing on Power.
  6. Confirm your option by selecting Yes, once again with the Power button.
  7. Wait for the process to complete and reboot the phone.