Hard Reset the Motorola DROID RAZR XT912 to Factory Soft

The DROID HD is one of the strongest old models from Motorola. Launched at the end of 2011, this one uses a micro-SIM and it’s slash resistant. Running on Android’s Gingerbread, the operating system of this device can be easily upgraded to version 4.1 – which is known as Jelly Bean. If you’re having software problems with it or think that there’s a virus on the phone, you might want to hard reset the Motorola DROID RAZR XR912 by following our advice below.

Before we get started with the advice, though, it is important to understand how a master restore works. First and foremost, this operation will bring your phone back to its original state by reinstalling the initial version of the OS. It will also remove all files and uninstall the apps, so that the phone will look just like it did when you purchased it. While this is good for getting rid of viruses, it will also erase user data that you might want to save into a backup before you proceed.

The backup can be done using a micro SD card that usually comes with 16 GB included. You can store up to 32 GB on it if you want to, though, but given that your total memory space is of 16 GB, you will probably not need more than the included space. Google Cloud can also be an option since this is an Android phone, and you certainly don’t want to forget saving those pictures you took using the 8MP camera on the back of the phone.

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The latter also records 1080p videos at 30fps, but there is an additional 2MP camera on the frontal side. This one can be used for video chatting, but it’s also great for taking selfies and using FaceTime. Other features to bear in mind are the dual-core 1.2 GHz processor, as well as the TI OMAP 4430 chipset. Using a PowerVR SGX540 as a GPU, the DROID RAZR also comes with a strong Wi-Fi hotspot and Bluetooth version 4.0.


The XT912 is the regular model of Motorola RAZR, so the way to do a hard reset on this one might resemble what you’d do on most other models. If the device freezes a lot, you can’t use the keyboard, lost the password or simply feel like a virus has been transferred when you downloaded something, this is going to help your phone a lot.

The first and easiest method to use is the one below:

  1. Touch the Menu key and select Settings.
  2. Go to Privacy and click Factory Reset.
  3. Press Reset Phone and it’s done.

You can also follow the instructions shown in the Youtube video above. This means that you will need to turn the phone off first and remove the SIM card. This way, you avoid losing relevant data, and it’s a simple method to use even when the phone doesn’t respond to most commands:

  1. Press both Volume keys and hold together with Power.
  2. Release when the menu appears and wait for a few seconds.
  3. When it’s fully loaded, press Volume Down once, and then tap Volume Up.
  4. Wait for the main menu to load and use Volume keys to select Wipe Data.
  5. Confirm it with the Power key and wait for the next window.
  6. Choose Yes with the same keys combo and the reboot will be started.

If you have any questions or comments regarding the factory restore procedure, you can always leave a comment below. Please feel free to get in touch with your provider if the problem doesn’t seem to come from the software itself.