The Motorola DROID RAZR MAXX, released at the beginning of 2012, is currently one of the slimmest smartphones available around the world. While having a reputation for its long-lasting battery life and high quality features, the device is also known for taking very realistic and good pictures. No matter how good a phone is, though, they all sometimes experience a few problems.
If you are the owner of this Motorola and have been dealing with various errors, hangs and freezes in the past few days, the phone’s system might be infected. To solve the problem, we recommend performing a hard reset on the Motorola DROID RAZR MAXX. This procedure is very efficient in getting you rid of all software-related issues quickly. However, the downside is that all the data stored on the memory will be erased, which is why you should save it beforehand.
Running on the latest version of Gingerbread, the phone’s operating system can be upgraded to v4.1 of Android, also known as Jelly Bean. Some of the most impressing features are its non-removable Li-Ion 3300 mAh battery, the dual-core 1.2 GHz processor and the two cameras – a rear 1.3 MP one and a frontal 8 MO one. When it comes to its memory, the phone comes with 1 GB of RAM, but up to 32 GB more can be stored on its external micro SD card.
RESTORING THE MOTOROLA DROID RAZR MAXX
As shown before, whenever you restore a smartphone to factory settings, its OS will be renewed and the memory wiped clean. This means that all media content, apps, contacts or other user information you saved on the phone will be lost throughout the process. To make sure you don’t lose them, you should transfer everything on the micro SD card or a cloud. Another solution is to connect the phone to a PC with the USB cable and copy the files so you can recover them later on.
To move on with the data reset, you should check if the device is still responding to basic commands or if it’s completely frozen. If you’re still able to use its screen and keyboard, our suggestion is to follow the steps for the first method, while the second one is your only option is the Motorola is unresponsive.
USING THE MAIN MENU (FIRST METHOD):
- Go to the Home Screen and touch Menu.
- Open the Settings folder and go to Privacy.
- Select Factory Data Reset and tap Reset Phone.
- Read the warning on the screen and allow the phone to reboot
USING HARD RESET KEYS (SECOND METHOD):
- Power the phone off before starting.
- Press and hold all these keys: Power, Volume Up and Volume Down; wait for the menu to appear.
- Select Recovery using the Volume Down button then press both Volume keys to enter the Recovery Menu.
- In a similar way, choose Factory Data Reset/Wipe Data and press Power to continue.
- Select Yes with the Volume buttons and press Power to confirm.
- The device will now begin to reboot and take a few minutes before being ready to use.