Motorola DROID PRO XT610 Hard Reset to Factory Soft

Launched at the end of 2010, the Motorola Droid Pro XT610 is a good quality smartphone coming with a QWERTY keyboard and a TFT capacitive touchscreen with 320 x 480 pixels. Although it’s well-known for its efficiency and all customer reviews prove it works very well, the device can sometimes experience software problems due to viruses. If the system is taking a long time to load or applications are freezing, it might be time for you to perform a hard reset on the Motorola Droid Pro XT610.

This article is going to show you exactly how to restore the phone back to its factory settings, but before moving any further you should understand how this procedure is going to affect the Motorola. To explain shortly, the software-related issues will be removed due to resetting the operating system and erasing all data that could possibly store a virus. This means you will have to save everything important, so you avoid losing contacts, photos, videos, games and so on.


Running on Android v2.2 known as Froyo, the smartphone’s OS can be upgraded to the v2.3 – popular as Gingerbread. Featuring a Li-Ion 1420 mAh battery, it can allow for up to 300 hours of stand-by and 8 hours talk time. Some of its most relevant features are the single 5 MP camera placed in the front, the 512 MB capacity of its memory, and the presence of a card slot that enables users to store up to 32 GB extra on the micro SD card. In terms of internet connectivity, there is a Wi-Fi hotspot and the phone comes with integrated Maps, Youtube, Gmail and Google Talk.


As stated before, the cold reset procedure will refresh the phone’s OS and give users a blank memory card, which is why it’s recommended to create a backup. This one can be easily done by connecting the Motorola to a PC or tablet using the USB cable. You can then transfer all important files and documents on to the external device. Alternatively, the Phone Copy app that was specially created for phones running on Android can also be used for the same purpose. This one has to be downloaded and installed, but will then guide you through the needed steps.

Now that the data is safely saved, you can move on to restoring the Motorola. As it happens with most smartphones, there are two main ways of doing this – either using the main menu, or via the hard reset keys placed on the exterior cover of the phone. Starting with the first method, you will need to have a functional keyboard and display, while following the instructions:

  1. Go to the Home Screen and press Menu.
  2. Touch Settings and choose Privacy.
  3. Select the Factory Data Reset option and touch Reset Phone.
  4. To continue tap Erase Everything and wait for a couple of minutes.

motorola droid pro keysThe second option can be used in case the device is unresponsive, frozen, or the first method did not work after trying for several times. Follow the indicated steps and any additional instructions on the screen:

  1. Make sure the battery is fully charged then turn the phone off.
  2. Simultaneously press the M and R keys, as well as the Power button.
  3. When the device turns back on, press the @ key to see the Main Menu.
  4. Using the Volume keys, scroll down to select Wipe Data or Factory Data Reset and press Power to continue.
  5. In a similar way, select Yes and press the Power button to confirm.
  6. If prompted, select Delete All Data and press Power once more.

At this stage, you should have reset the Motorola Droid Pro to factory settings, which means the operating system is brand new and all data has been erased. To start using the phone just as you did before, please use the backup you previously made. The files shall not be transferred in case you’re planning to sell the phone as brand new.