HTC Desire 628 Dual SIM was announced back in May 2016 and the phone was available for sale from the moment it was announced. The smartphone targets customers who want to have an elegant and modern device which can run as smoothly as possible and that can also be affordable for every wallet. You should note that it features a 5.0 inches IPS LCD capacitive touchscreen with more than 16 million colors. The resolution of the display is 720 x 1280(~ 294 pixel density). The processor of the smartphone is a Dual-core 1.2 GHz Krait 200; Qualcomm MSM8930 Snapdragon 400 while the graphic processor is Octa-core 1.3 GHz. The phone has internal memory of 32 GB and 3 GB of RAM. 
Whenever you notice your device working slower than normal, you ought to try a software refresh. Why? The reason is due to the fact that this process can help you get rid of infections, software errors or simply delete any important data before a resell. Being very similar to a hard drive format on a conventional computer, a soft reset deletes everything and brings back the phone to a working state in a few minutes.
There are two ways to restore the phone to its original state. The first one, also known as soft resetting your smartphone is a method very much alike to a hard drive format on a conventional computer. Here is the first method to bring back your device to a functional state and get it up and running without problems:
- From the main screen you have to select Settings
- You will have to select Privacy.
- You have to touch the Factory data reset.
- Select Reset Phone (remember that you will lose any personal data on your phone)
- Select Erase everything.
- Your phone will restart and it will start up with the factory settings.
The second method uses the hardware buttons and works when the phone is unresponsive and you can`t access the menu of the device. Make sure you have the battery charged because if the phone turns off unexpectedly during the process, your device may be affected. Now you can try the following steps:
- Turn off your device.
- Press and hold the Volume UP and the Power button.
- Your phone will reboot in Recovery mode. Use the Volume buttons to navigate in the menu and the Power button to select an option.
- Using the Volume buttons navigate to the Wipe data/Factory reset option and select it using the power button.
- Your phone will reboot with the factory settings.
