LG G Pro 2 was announced in February 2014 and the phone was available for sale from April 2014. It features a 5.9 inches captive touchscreen with more than 16 million colors. The resolution of the display is 1080 x 1920(~ 373 ppi pixel density). If you ever have issues with the phone, you can easily take its battery out for a soft reset. However, our preferred way to solve more complicated software problems is to do a hard reset on the Pro2. This operation usually takes a maximum of 5 minutes and doesn’t cause any damage to the device. It’s recommended when you think you downloaded a file with a virus, as it brings all settings, as well as the software back to default. This being said, please make sure that you copy all important documents to a safe place, as everything will be lost after the restore.
The processor of the smartphone is a Quad-core 2.26 GHz Krait 400; Qualcomm MSM8974 Snapdragon 800 while the graphic processor is Adreno 330. The phone has internal memory of 16/32 GB and 3 GB of RAM. The operating system is Android OS, v4.4.2 (KitKat). The smartphone targets customers who want to have an elegant and modern device which can run as smoothly as possible and that can also be affordable for every wallet. However, when you notice that your phone is performing at an undesirable rate, then all you have to do hard reset the device back to factory default settings. This hard reset procedure offers you the chance to keep all your desired contents of the SD card, so only elements that are stored on the internal memory will be affected.
Before commencing, you should make sure that the device has sufficient battery (above 60 per cent) and backup everything important. You can do this on a hard drive or any other external accessory.
Here is the first method to bring back your device to a functional state and get it up and running without problems:
- From the main screen, you have to select Settings.
- From the Settings menu, you will have to choose the ‘Back up & Reset’ icon.
- Click on ‘Factory data reset’.
- Choose Ok and wait for the device to reboot.
The second method uses the hardware buttons and works when the phone is unresponsive and you can`t access the menu of the device. It is especially suitable for a phone that does not respond to any commands – a frozen display and no reaction to most keys on the keyboard are a clear sign of this. Please do the following in this situation:
- Turn off your device.
- Press and hold the Volume Up key, the Home button and the Power button.
- Your phone will reboot in Recovery mode. Use the Volume buttons to navigate in the menu and the Power button to select an option.
- Using the Volume button, navigate to the ‘Wipe data/factory reset’ option and select it using the Power key.
- The process will end with the message ‘Data Wipe Complete’.
- Wait for your phone to reboot.