Hard resetting the Alcatel Fire C 2G

Alcatel Fire C 2G was announced in October 2014 and the phone was available for sale from the moment it was announced. It features a 3.5 inches IPS LCD capacitive touchscreen with more than 16 million colors. The resolution of the display is 320 x 480(~ 165 pixel density). The processor of the smartphone is aSingle-core 1 GHz; Spreadtrum 6821. The phone has internal memory of 256 MB and 128 MB of RAM. Firefox OS 1.3 The smartphone targets customers who want to have an elegant and modern device which can run as smoothly as possible and that can also be affordable for every wallet.


Even if it was designed to work at an optimal level, as any tech product on the market, it starts to work slower than usual after a period of time and even to freeze whenever you open some applications. In such situations, as well as whenever you forgot the passcode or are planning to sell the device, we recommend hard resetting the Alcatel device.

The procedure is easy to perform and is one sure way to get rid of all viruses that could possibly be stored within the phone. By erasing all user data and restarting the operating system, the master reset can help you regain functionality of the phone. However, it is important to bear in mind that a backup of your data is necessary in case there are important documents you wouldn’t want to lose.

Here is the first method for performing a hard reset:
1 From the main screen, you have to select Settings.
2 From the Settings menu, you will have to choose the ‘Back up & Reset’ icon.
3 Click on ‘Factory data reset’.
4 Choose Ok and wait for the device to reboot.

Here is the alternative method for bringing your Alcatel phone back to its initial settings.
1 Turn off your device.
2 Press and hold the Volume Up key, the Home button and the Power button.
3 Your tablet will reboot in Recovery mode. Use the Volume buttons to navigate in the menu and the Power button to select an option.
4 Using the Volume keys, navigate to the ‘Wipe data/factory reset’ option and select it using the Power key.
5 The process will end with the message ‘Data Wipe Complete’.
6 Wait for your phone to reboot.