Samsung Galaxy S4 I9502 Hard Reset to Factory Soft (AT&T, Verizon, Sprint, Global)

Together with a few others from the same series, the Samsung Galaxy S4 I9502 is considered the best model of 2013 coming from this brand. Equipped with a Super Amoled capacitive touchscreen, the display supports a resolution of 1080 x 1820 pixels. If you’d like to enjoy a better performance of this device, you might want to read this guide that teaches you how to hard reset the Samsung Galaxy S4 I9502 to factory software. It can be used for various versions such as: the one from AT&T, Verizon, Sprint and the European one.

Typically, if your phone is running slower than usual, and you noticed a high number or problems every day, you may have to remove some of the unnecessary documents. By storing an excessive amount of files on the internal memory, you run the risk of a slow device because of not having enough memory space. At the same time, you also have high chances of having caught a virus that you’re now keeping on your Samsung Galaxy. It is important for you to understand that the longer you keep such software bugs, the more damage they will be causing.

By restoring everything to factory settings, you will be deleting all data that could be causing the problem. Before learning how to do this, though, you should know more about the key features of the device. First of all, this one runs on Android’s version 4.2.2 operating system, and it’s powered by a 1.6 GHz quad-core CPU. Along with this, the Exynos 5 Octa 5410 chipset, as well as the PowerVR SGZ 544MP3 GPU play an important role in keeping this phone functional.


The Galaxy S4 I9502 is amazing for taking photos and 1080p videos, as it has a 13 MP camera placed on the back and a 2 MP one in the front. The rear-facing one features dual shot, face and smile detection, simultaneous video and image shooting, as well as geo-tagging. The front-facing camera is perfect for dual video calls. If you love surfing the internet, you should take advantage of the Wi-Fi 802 hotspot and the speed that can reach 42.2 Mbps in HSDPA.


If the phone fails to work properly, you should first try to remove and reinsert both its battery and the SIM card for a couple of times. Allow for a maximum of one minute in between powering the phone off and on, and then check if apps are running better than before. Only in case everything else fails, use the steps below to master restore your device. Please make sure that you make a recent backup in advance.

The following method is going to use the phone’s menu, hence its suitability for functional devices;

  1. Slide the Apps tray open by dragging the image on the Home Screen down.
  2. Click on the circular arrow to open the Settings folder, and then go to Accounts.
  3. Choose Backup and Reset from the bottom and go for Factory Data Reset.
  4. Read the warning and tap Reset device then wait for additional instructions.
  5. On the next screen confirm with Delete all and wait for the reboot to be over.

samsung_i9502_galaxy_s4_keyIn case the solution above didn’t work, you can try to redo the steps once again until it has an effect on the device. If it still fails to do anything to the Samsung Galaxy S4, we recommend restarting the device with the hard reset button. This solution is also ideal for a frozen phone that does not respond to any of the usual commands:

  1. With the device turned off, press the Power key for 7 seconds.
  2. When it vibrates, release the button and wait for it to restart.
  3. The phone will take maximum 3 minutes to be ready for using.

While this method is not going to erase any files, it will help users whenever the GT-I9502 doesn’t respond to any activity or the touchscreen is frozen (fatal error). After the device will restart, the problem will most probably be gone. We recommend trying to perform the same 5 steps again in order to use the first method.