Hard Reset the Motorola DROID 4 XT894 to Factory Soft

The Motorola DROID 4 XT894 can be hard reset by following the instructions in this article. While this procedure is recommended whenever having software problems with your phone, it is important that you make sure you know everything you need about this device. The XT894 comes with a QWERTY keyboard and a capacitive touchscreen, as well as a dual-core 1.2 GHz processor. Running on v2.3 – Gingerbread – of Android, its OS can be upgraded to v4.0 – Ice Cream Sandwich.

A factory restore can be initiated by yourself at home, without having to know much about technical aspects. However, there are a few things that you should be aware of. First of all, to sum up what the reset will do, this is a way to restore everything to default and delete all settings that you have modified. It is similar to going to the Settings folder and clicking the button that says Restore to Default. However, what is different here is that the operating system will also be reinstalled, so the phone will run on Gingerbread once again.


This being mentioned, we hope that it’s obvious for you what will also happen when getting this done on a Motorola phone. As all will be back to original state, the information stored on the phone will also disappear. Therefore, everything that you saved onto the 16GB memory has to be transferred to the 32GB micro SD card or another device using the USB cable. Given that this phone has an 8MP camera, as well as a frontal 1.3MP one, there might be a few good photos and videos that you don’t want to lose.


As we’ve mentioned many times in our previous articles, a hard restore is necessary when the phone has apps that are freezing or crashing, shows blue or blank screens, lags or makes weird noises. It can also be used to troubleshoot keyboard-related issues or whenever the touchscreen is not responsive. However, one aspect to keep in mind is that although sometimes your phone may be working just fine, this is the only way to erase the PIN code from the settings if you happened to have forgotten it.

While resets can be used for many reasons, there are also various methods that one can use to perform one. We prefer to use the external buttons when possible, but there is an easier way to do just the same without having to turn the device off:

  1. Go to the Home Screen and tap Apps.
  2. Click Settings and open Privacy.
  3. Tap Factory Restore and press Reset Phone.
  4. Click Erase All and wait for 3 minutes.

This is how long it will typically take for the phone to do the wipe. The Droid is going to restart all by itself when this is done. Keep in mind that you can also check if the issues you’re having are caused by a third party. In order to do so, uncheck the Automatic Restore option within Settings, by going to the tab called App Menu Filter.

To do a reset on this phone, you will need the Volume keys, as well as the Power button. You will use the first ones to scroll up and down and navigate through the options while the latter will usually be used to select. However, in many cases, the Volume Up button can be used to select, as well, but you will learn more about this when following these steps.

Therefore, to do a master reset on your DROID 4 smartphone, do these things:

  1. Switch the phone off and remove the battery.
  2. Keep it out for a few seconds, and then reinsert it.
  3. Press and Hold Volume Up & Down, and then press Power
  4. Continue holding Volume keys and wait for a menu to appear.
  5. Press Volume Down to select Wipe Data and Power or Volume Up to select it.
  6. The button you’ll use depends on the mode you have.
  7. Select Yes and press Power to confirm this, then wait for the phone to reboot.