Hard Reset the BlackBerry Storm2 9550 and Reload Factory Software

Also known as BlackBerry Storm2, the BlackBerry 9550 is very easy to hard reset. The smartphone was released at the end of 2009 and is popular for its efficiency, as well as the TFT capacitive touchscreen with 65K colors. This article will explain how to get rid of various software issues, including errors such as “reload software 513” and the error 507. If you’ve been dealing with many freezes lately, you forgot the passcode, or the phone is generally running slow, this procedure might be the best you can do.

You might have also heard of it under the name of a master reset, which is a simple process that reloads the factory software and removes all possible viruses. By practically erasing all user data, you make sure to get rid of all bugs and bring the smartphone back to its original state. We do, however, recommend creating a backup before getting started.

bb-storm2-9550-fullRunning on BlackBerry OS, the device comes with a Li-Ion 1400 mAh battery that supports 5 hours of talk-time in 2G and 6 hours in 3G. It tends to be very good for surfing the internet, which is why it has a 3G network, it’s equipped with a Wi-Fi 802 hotspot and most apps are very easy to download and install for free. If you’re interested in photos and videos, the 3.15 MP camera located in the front is attached with autofocus, image stabilization and geo-tagging.


The same as it happens with similar BlackBerry phones, this one will also lose all data stored on the internal memory once the reset is done. In order to avoid losing any important files or documents, you should connect the device to your PC and transfer everything using the Desktop Manager application. This one is going to guide you through all the necessary steps, so there is no need to worry in case you haven’t used it before.

To continue with the factory reset, you should follow the indications below, as shown in the Youtube video:

  1. Load the Main Menu and click the Options icon.
  2. Go to Security Options and scroll down to the last option – Security Wipe.
  3. Read the warning on the screen and type the password: blackberry.
  4. Make sure you wrote the correct passcode and hit Enter or tap Wipe to continue.
  5. The phone will now be rebooting and take a maximum of 4 minutes to finish.