Alcatel One Touch X’Pop Hard Reset Instructions

The same phone is also known as the OT-5035D or the OT-5035E and comes with both a 2G and a 3G network. To put it shortly, the Alcatel One Touch X’Pop is simple to hard reset and comes with many features that make it a strong and reliable device. Its Android 4.1 Jelly Bean operating system is just one of them, and the following article will introduce you to some more of this smartphone’s characteristics.

While our main focus will be on explaining how to do a master or hard reset on this device, we’d like to make sure that we take all possibilities into consideration. For this reason, a key element to doing the right thing for the right phone is to understand exactly how it works and what might be wrong with it. Generally speaking, a restore is recommended when the device stopped working properly, it lags or restarts by itself, blocks in the middle of you doing something or you suspect it might have been attacked by a virus.

No matter what exactly happened to your Alcatel OT, you should start by making sure that you’re aware of the way it works. First and foremost, this device comes with a PowerVR SGX531u GPU, as well as a dual-core 1 GHz processor, an accelerometer, compass and proximity sensor. Having Java MIDP installed, the phone comes in black, cherry red, but also aubergine, ocean blue, hot pink and several other colors.


You’re definitely love the 5 MP primary camera, as well as the VGA one placed on the back, and if you love surfing the web, you’ll be pleased to learn that this Alcatel device reached a speed of 7.2 Mbps in HSDPA. Apart from its Wi-Fi 802 hotspot, it also comes with Bluetooth v4.0 with A2DP, and its total stocking capacity is of 4 GB. If that’s not enough for you, there’s no need to worry, as you can also save data onto the micro SD card.

How to Restore the Alcatel OT X’POP

Before you decide to do a proper hard reset on this type of Alcatel, you should first make sure that you did everything you could to solve the problem without restoring the device. You could, for example, try to make some space on the internal memory and uninstall all programs that you don’t use or think that might contain viruses.

Another option that you have in such cases is to perform a soft reset – this is a simple procedure that doesn’t erase any files. It can be done by pressing and holding the Power key for a couple of seconds while the phone is one. The Alcatel will automatically shut off after a while, and it is recommended to remove both the SIM card and its battery for a minute or two.

Alcatel-OneTouch-XPop-hardIf you tried this and the phone is still not working when you turn in on, the issue might be a little more complex. This is when we recommend saving all important files into a backup and following the instructions below to restore the device to factory software:

  1. Switch the Alcatel off and remove all of the cables from it.
  2. Press Power and the # key and hold for a few seconds.
  3. Wait for the phone to turn on and load the hard reset options.
  4. Read the warning on the screen and select Yes to continue.
  5. Once you confirm, wait until “Formatting flash” is gone.

This shouldn’t take a very long time, and it is best if you don’t interrupt it before the device automatically restarts. It will then look like a brand new Alcatel OT phone, and you can use the backup in order to restore all of the files that you’d like to use once again.