Alcatel One Touch Idol Ultra Hard Reset to Factory State

It is easy to hard reset the Alcatel One Touch Idol Ultra – all it takes is a little focus on the problem you’re having and listening to our advice. While this article will try to be the best guide for those of you planning to perform this kind of procedure, you should know when to rely on the methods below and one not. To sum up, if you’re dealing with lags, applications failure, errors and a low performance of your mobile device, it’s definitely worth reading further.

The One Touch Idol might be using water repellent technology, but it sure doesn’t use any virus repellent one. There is no similar phone out there that can possibly fight against a bunch of really powerful and angry software bugs. The good news, though, is that you can get rid of them all by doing a master restore that will erase all data on the phone and bring it back to the old settings.

With an entire website dedicated to this specific model from Alcatel, it becomes obvious that the Idol Ultra is not just any phone. It has been launched in April 2013 to be a strong mobile device equipped with an AMOLED capacitive touchscreen that comes with 16M colors. Running on Android version 4.1 – known as Jelly Bean – this phone has a pretty impressive processor: a dual-core 1.2 GHz Cortex-A9.


As you can find out from here, the One Touch Idol is ultra-thin and totally irresistible. Available in black and red, but also blue, pink, green and yellow, the device only measure 6.45 mm, so you can easily forget you have it in your pocket. With a large and bright 4.7 inch display, it also comes with an 8MP camera that records HD video, a music player with HD sound enhancer and a powerful lithium battery.


Before you do anything else, please be aware of the fact that a good reset will only be possible if you have a fully charged device. It can also help doing a soft restore before getting started – this might solve the minor issues, so you won’t need to go any further, and it will also ensure better results for the hard reset if this didn’t work.

To initiate the soft reset, you should press Power for a few seconds and wait until the phone is entirely off. You can then remove the battery and the SIM card and place them both into their slots after a minute or so. You can leave the SIM out in case you’d like to make sure that nothing gets erased during the process. When you’re ready, close the lid and turn the device back on.

Alcatel One Touch Idol Ultra ResetFor the master or factory restore, you should follow these steps:

  1. In Power On mode, go to the Menu.
  2. Click Settings, then Backup & Reset.
  3. Choose Factory Data Reset and read all information.
  4. Click on Reset Phone, and you’re done!

In order to bring the Alcatel One Touch Idol Ultra back to factory software, you can also use the reset keys while in Power Off mode. The necessary indications can be found in the guide below.

Please make sure that the phone is charged, all cables are removed and the SIM card is out before you do this:

  1. Press Volume Up and Power and hold both keys simultaneously.
  2. Wait for a few seconds and allow for the menu to be fully loaded.
  3. Select Wipe Data using Volume keys and confirm using Power.
  4. Choose Yes using the same key combo, and the reboot will begin.